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Electricity Services

Bill Payment, New Connection & Power Outage Info

Official Website 1912 (National Power Helpline) | DISCOM-specific numbers
Fees: Bill payment: As per consumption + DISCOM tariff. New connection security deposit varies.
Processing: New connection: 7–30 days

What is Electricity Services?

Electricity services in India are managed by state distribution companies (DISCOMs). Each state has its own portal. The national portal (powermin.gov.in) provides links to all state DISCOMs, policy information, and solar/renewable energy services.

Who Can Apply

  • All electricity consumers
  • New connection applicants
  • Solar power applicants under PM Surya Ghar

Documents Required

  • Consumer/Meter number for bill payment
  • Aadhaar and address proof for new connection
  • Property documents for new connection

Step-by-Step Guide

1

Find Your DISCOM

Visit powermin.gov.in and find your state electricity company link.

2

Register on DISCOM Portal

Register on your state DISCOM portal (e.g., UPPCL, BESCOM, MSEDCL) with consumer number.

3

View & Pay Bill

Log in to check latest bill and pay online via UPI/card/net banking.

4

New Connection

Apply for new connection online. Inspector visit scheduled for feasibility check.

5

Solar Connection (PM Surya Ghar)

Apply for free 300 units solar under pmsuryaghar.gov.in with ₹78,000 subsidy.

Go to Official Portal

Important Tips

  • Register on your DISCOM app for instant bill alerts and payment
  • Opt for paperless billing to get bills via email/SMS
  • Consider PM Surya Ghar for rooftop solar to reduce bills
  • File online complaint on DISCOM portal for billing errors

Frequently Asked Questions

QHow to pay electricity bill online?

Visit your state DISCOM website or use payment apps (PhonePe, Google Pay, Paytm) > Electricity Bill > Enter consumer number.

QWhat is PM Surya Ghar scheme?

Free 300 units electricity via rooftop solar with central subsidy of ₹30,000–₹78,000. Apply at pmsuryaghar.gov.in.

QWhat to do during a power outage?

Call 1912 or your local DISCOM helpline. Check outage schedule on DISCOM app/website.

Fees

Bill payment: As per consumption + DISCOM tariff. New connection security deposit varies.

Helpline

1912 (National Power Helpline) | DISCOM-specific numbers

Processing: New connection: 7–30 days

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