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Cyber Security (CERT-In)

Cyber Crime Complaints, Fraud Prevention & Online Safety

Official Website 1930 (Cyber Crime Helpline) | cybercrime.gov.in
Fees: Free
Processing: Financial fraud: Immediate action. General cyber crime: 7–30 days.

What is Cyber Security (CERT-In)?

CERT-In (Indian Computer Emergency Response Team) handles cyber security incidents in India. Citizens can report cyber crime (fraud, hacking, phishing) at cybercrime.gov.in. The National Cyber Crime Reporting Portal handles financial fraud, social media crimes, and online abuse.

Who Can Apply

  • Anyone who has been a victim of cyber crime
  • Those wanting to report online fraud, phishing, or hacking
  • Businesses with cyber security incidents

Documents Required

  • Screenshots of fraudulent messages/transactions
  • Bank transaction details for financial fraud
  • Social media profile links for online harassment

Step-by-Step Guide

1

Report Cyber Crime

Visit cybercrime.gov.in or call 1930 (Cyber Crime Helpline) to report fraud.

2

Financial Fraud (Urgent)

Call 1930 immediately for online financial fraud. The sooner you report, the higher chance of recovery.

3

File Detailed Complaint

File detailed complaint at cybercrime.gov.in with screenshots, transaction IDs, and evidence.

4

Track Complaint

Track complaint status at cybercrime.gov.in with your complaint number.

5

CERT-In Incident Reporting

Organizations report security incidents at cert-in.org.in within 6 hours as per CERT-In mandates.

Important Tips

  • Call 1930 immediately for financial fraud — time is critical
  • Never share OTP, PIN, or CVV with anyone — even bank officials
  • Enable 2-factor authentication on all important accounts
  • Check sanchar saathi portal to block unauthorized SIMs on your Aadhaar

Frequently Asked Questions

QWhat cyber crimes can I report?

Online financial fraud, UPI/banking fraud, phishing, social media hacking, cyberbullying, online child abuse, and ransomware.

QWhat to do immediately after online fraud?

Call 1930 within minutes. Also call your bank to freeze account. Keep all transaction screenshots as evidence.

QIs CERT-In for citizens?

CERT-In handles national cyber security incidents. For individual cyber crimes, use cybercrime.gov.in or call 1930.

Fees

Free

Helpline

1930 (Cyber Crime Helpline) | cybercrime.gov.in

Processing: Financial fraud: Immediate action. General cyber crime: 7–30 days.